Bouncy Castle Support Services

Do you need cryptography support for your applications? Leverage Bouncy Castle, one of the most widely used FIPS-certified open-source cryptographic APIs for Java and C#.

PrimeKey by Keyfactor offers expert support services to help you implement Bouncy Castle in your application. This support is provided directly by the Bouncy Castle developers. In our contracts, we provide SLAs for your requested turnaround time and we always respond as quickly and effectively as possible.

Contact us 

Bouncy Castle Support
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Choose your support service

Find a support solution that best reflects the way your organization uses the Bouncy Castle APIs. Choose between three support solutions: Entry, Development, and Enterprise.

  • Entry-level support is best suited for a single development team that requires only one point of contact for support.
  • Development support is ideal for development teams that need faster response times and additional hours of hands-on help.
  • Enterprise support is for organizations with multiple teams and developers that need priority access and response.

Bouncy Castle support is delivered to you by Crypto Workshop, that is a part of Keyfactor. Read more in A bit of history.

Our support offering

 

Support service

Entry

Development

Enterprise

Language

Java or C#

Java or C#

Java or C#

Email support

1 customer contact

2 customer contacts

No limit from one domain

Response time

24 hours

12 hours, non-prioritized

12 hours, prioritized

Release notifications

1 customer contact

2 customer contacts

No limit from one domain

FIPS Support

1 customer contact

2 customer contacts

No limit from one domain

FIPS/LTS API early access

N/A

N/A

Yes

Formal release to resolve issue (General APIs)

Our discretion

Our discretion

Yes

Formal release to resolve issue (LTS release)

Our discretion

Our discretion

Yes

Formal release to resolve issue (FIPS APIs)

Our discretion

Our discretion

Will assist (subject to Lab and NIST fees and time)

Support hours per year (based on 30 minute increments)

Up to 20 hours

Up to 50 hours

Up to 100 hours

Note: Unused support hours expire and are donated back to the Bouncy Castle project on the anniversary of the contract. Private label rebrands require an additional fee. 

Simplify compliance and certifications

Take advantage of the provided FIPS APIs and Long Term Support (LTS) releases.

Provided modules for FIPS compliance

Provided that your application is using the FIPS API according to the security policy for the FIPS module, it can be considered FIPS-certified. We are happy to review your usage of the API to certify that this is the case.

Common Criteria also uses the ACVP (note: ACVP – the old system was CAVP), so the testing tools aren’t restricted to just use with FIPS. 

Enterprise support customers have early access to the pre-certified FIPS modules and the ACVP (Automated Cryptographic Validation Protocol) and operational test harnesses which can be used for further certifications and testing. Editable drafts of some of the compliance documentation required are also made available. 

FIPS-certify your product and company

For companies that need a FIPS certificate tailored to include the vendor and product name, we simplify the extensive validation process as we – in addition to the Bouncy Castle FIPS modules – give you access to the full test suite and some of the compliance documentation. Legion of the Bouncy Castle Inc. is also happy for users to attach to their certificate if that is helpful. 

Read more about FIPS Private Label Validations in the Bouncy Castle documentation. 

Get access to LTS releases and customization

The most recent addition to the Bouncy Castle APIs is the new long-term support (LTS) releases. The LTS releases will be maintained for 5 years and include security updates. During the first 4 years, extra features can also be requested and added unless they affect backwards compatibility.

Enterprise support customers have early access to these as they are under development.

More information

Click the links to learn more or to download Bouncy Castle. 

Links

Implementing cryptography

To bouncycastle.org

To Bouncy Castle documentation

 

Download Bouncy Castle

Bouncy Castle Java General Release

Bouncy Castle Java FIPS Release

Bouncy Castle C# .NET General Release

Bouncy Castle C# .NET FIPS Release

Contact us

Fill in your contact information below and we will get in touch with you.

For support inquiries, email info@cryptoworkshop.com. 

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