Bouncy Castle Support & Maintenance
Do you need cryptography support for your applications? Leverage Bouncy Castle, one of the most widely used FIPS-certified open-source cryptographic APIs for Java and C#.
PrimeKey offers expert support services to help you with implementing Bouncy Castle in your application. And this support is offered directly from the Bouncy Castle developers. Our contracts come with SLAs for your requested turnaround time and we always respond as quickly and as effectively as we can.
Choose your support service
Find a support solution that best reflects the way your organization uses the Bouncy Castle APIs. Choose between three support solutions: Basic, Enterprise and Enterprise Combined.
Basic support is good for a single development team and limited to 2 named contacts in an organization and a single access point to the FIPS early access program. Enterprise support is designed to support multiple teams and developers across an organization and allows domain based contacts to enter support requests and their issues dealt with. Enterprise support also includes 10 access points to the FIPS early access program and a faster response time. The Enterprise Combined adds extra customer contact to the FIPS early access program.
Bouncy Castle support is delivered to you by Crypto Workshop, that is a part of PrimeKey. Read more in A bit of history.
Our support offering
Support service
Basic
Enterprise
Enterprise combined
Language
Java or C#
Java or C#
Java and C#
Email support
2 customer contacts
Any from one domain
Any from one domain
Response time
24 hours
12 hours, prioritized
12 hours, prioritized
Release notifications
2 customer contacts
Any from one domain
Any from one domain
FIPS API early access
2 customer contacts
12 customer contacts
20 customer contacts
Formal release to resolve issue (General APIs)
Our discretion
Yes
Yes
Formal release to resolve issue (FIPS APIs)
Our discretion
Will assist (subject to Lab and NIST fees and time)
Will assist (subject to Lab and NIST fees and time)
Support hours per year (based on 30 minute increments)
Up to 12
Up to 100
Up to 100
Support for multiple systems (test, development, disaster recovery, etc)
Yes
Yes
Yes
Limited number of incidents
No
No
No
Note: Unused support hours expire and are donated back to the Bouncy Castle project on the anniversary of the contract.
More information
Click the links to learn more or to download Bouncy Castle.
Contact us
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