Bouncy Castle Support & Maintenance

Do you need cryptography support for your applications? Leverage Bouncy Castle, one of the most widely used FIPS-certified open-source cryptographic APIs for Java and C#.

PrimeKey offers expert support services to help you with implementing Bouncy Castle in your application. And this support is offered directly from the Bouncy Castle developers. Our contracts come with SLAs for your requested turnaround time and we always respond as quickly and as effectively as we can.

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Bouncy Castle Support
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Choose your support service

Find a support solution that best reflects the way your organization uses the Bouncy Castle APIs. Choose between three support solutions: Basic, Enterprise and Enterprise Combined.

Basic support is good for a single development team and limited to 2 named contacts in an organization and a single access point to the FIPS early access program. Enterprise support is designed to support multiple teams and developers across an organization and allows domain based contacts to enter support requests and their issues dealt with. Enterprise support also includes 10 access points to the FIPS early access program and a faster response time. The Enterprise Combined adds extra customer contact to the FIPS early access program.  

Download the Bouncy Castle Support Product Sheet 

Our support offering

 

Support service

Basic

Enterprise

Enterprise combined

Language

Java or C#

Java or C#

Java and C#

Email support

2 customer contacts

Any from one domain

Any from one domain

Response time

24 hours

12 hours, prioritized

12 hours, prioritized

Release notifications

2 customer contacts

Any from one domain

Any from one domain

FIPS API early access

2 customer contacts

10 customer contacts

16 customer contacts

Formal release to resolve issue (General APIs)

Our discretion

Yes

Yes

Formal release to resolve issue (FIPS APIs)

Our discretion

Will assist (subject to Lab and NIST fees and time)

Will assist (subject to Lab and NIST fees and time)

Support hours per year (based on 30 minute increments)

Up to 12

Up to 100

Up to 100

Support for multiple systems (test, development, disaster recovery, etc)

Yes

Yes

Yes

Limited number of incidents

No

No

No

Note: Unused support hours expire and are donated back to the Bouncy Castle project on the anniversary of the contract.

About the FIPS early access program

Scope of the program

Holders of Bouncy Castle support contracts also qualify for early access to the Bouncy Castle FIPS APIs. The program includes access to the pre-certified FIPS modules and the CAVP and operational test harnesses for certification. Enterprise Combined contract holders have early access to both the Java and the C# FIPS projects.

FIPS certification in your company name

For companies that need to have FIPS certification in their own company's name, we give access to the full test suite, in addition to some of the compliance documentation. Legion of the Bouncy Castle Inc is also happy for people to attach to their certificate if it would help in this case as well.

Your application and the FIPS compliant API    

We would also like highlight that providing that your application is using the FIPS API according to the security policy provided for the FIPS module, your application can be considered FIPS certified. We are happy to review your usage of the API to certify this is the case.

Contact us

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For support inquiries, email info@cryptoworkshop.com